Terms of service

Terms of Service

Effective Date: 01.11.2024

Welcome to www.willowandtheolivebranch.com (“Website”). This Website is owned and operated by Willow and the Olive Branch (“Company”, “we”, “our”, or “us”). By accessing or using our Website, you agree to be bound by these Terms of Service.

Please read them carefully.

1. Use of Our Website

By using this Website, you agree not to use our Website for any unlawful purpose or in any way that could damage, disable, or impair the Website.

2. Products and Orders

We offer physical goods for sale through this Website. All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.

We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will be accurate.

3. Pricing and Payment

All prices are listed in [GBP] and are subject to change without notice. Payment must be made in full at the time of purchase. We accept major credit/debit cards and other forms of payment as listed on the checkout page.

4. Shipping

We ship worldwide. Shipping costs and estimated delivery times are displayed at checkout. We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

We accept returns only for items that are faulty or damaged upon arrival. If you receive a faulty product, please contact us within 14 days of receiving your order at info@willowandtheolivebranch.com.

To be eligible for a return, items must be unused and in their original packaging. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

6. Intellectual Property

All content on this Website, including text, graphics, images, logos, and product names, is the property of Willow and the Olive Branch or its content suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Willow and the Olive Branch shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or purchase of products.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@willowandtheolivebranch.com

Mailing Address:

147 Buchanan Street, Balfron, G63 0TE